The "Menu Content Not Available" or "Purchase Modern Warfare III to Access" error in Call of Duty: Modern Warfare 3
(2023) is a persistent issue often tied to DLC license mismatches, incomplete installations, or Microsoft account device limits. Core Causes
Licensing Desync: The game fails to recognize you own the content, often after a major update.
Missing Add-ons: Modern Warfare 3 is split into multiple "packs" (Campaign, Multiplayer, Warzone). If even one small "compatibility pack" is missing, the menu may lock. The "Menu Content Not Available" or "Purchase Modern
Microsoft Store Device Limits: For PC Game Pass users, exceeding the 10-device limit for "Microsoft Store Device Management" can block the game license from validating. Platform-Specific Fixes PC (Xbox App / Game Pass)
Check Device Limits: Visit account.microsoft.com/devices and select Microsoft Store Device Management. If you have 10 devices, remove old ones and log back into the Xbox app.
Verify via Xbox App: Right-click MW3 > Manage > Add-ons. Ensure "Modern Warfare 3 Multiplayer" and all associated packs are checked and installed. Fix: "Content Not Available" Error in Call of
Gaming Services Repair: Use the Gaming Services Repair Tool in the Xbox app's profile support options to fix background service errors. PlayStation (PS4/PS5)
Restore Licenses: Go to Settings > Users and Accounts > Other > Restore Licenses. This is the most effective fix for "Content Not Available" errors.
Manage Game Content: Hover over the Call of Duty icon, press the Options button, and select Manage Game Content. Download any "Compatibility Packs" or "Multiplayer Packs" that show as "Not Installed". Stale or missing CDN objects: The manifest may
The "Warzone Delete" Trick: Some users find that uninstalling the Warzone module within the manage menu and relaunching forces the MW3 license to re-verify. Steam / Battle.net
Known Issues in Call of Duty: Modern Warfare III - Activision Support
Troubleshooting: Ensure that all Add-Ons for Modern Warfare III are installed. * Navigate to your Library and select Call of Duty. Activision Support Known Issues in Call of Duty: Modern Warfare III
Last Updated: [Current Date] Platforms: PC (Steam/Battle.net), PlayStation 4/5, Xbox One/Series X|S
Steam\steamapps\common\Call of Duty HQ\_retail_ and delete the cache folder. Then, right-click the game in your library > Properties > Installed Files > Verify integrity of game files.