Hp A798-c80d-hp00 Driver May 2026

The HP A798-C80D-HP00 refers to the HP PUSB Value Serial/USB Receipt Printer II

, a thermal point-of-sale (POS) printer primarily used in retail and service industries. Because this is specialized hardware, drivers are typically found through the HP Customer Support Portal or as part of larger POS software bundles. Hardware Overview Device Type: Thermal Receipt POS Printer. Key Interfaces: USB and 9-pin Serial connectivity.

Core Features: Includes a JamFree auto-cutter and supports standard 3.13-inch thermal print widths.

Industry Use: Commonly deployed in retail and kitchen/restaurant environments. Installation & Troubleshooting Resources HP Serial USB Receipt Printer 753913-00 Thermal ... - eBay

HP Serial USB Receipt Printer 753913-00 Thermal A798-C80D-HP00 752604-001. $155.54or Best Offer. Was $196.88 (21% off) HP Serial USB Thermal Receipt Printer A798-C80D-HP00

HP A798-C80D-HP00 refers to the HP PUSB Value Serial/USB Receipt Printer II

, a thermal point-of-sale (POS) device. This model is widely used in retail and hospitality for high-speed thermal printing of receipts and transaction logs. 1. Driver Identification & Installation

The device requires specific software to communicate with Windows systems and POS applications. Primary Driver Source : The driver for this series is typically available on the Official HP Support page by searching for " HP Value Serial/USB Receipt Printer II " or its part number 753913-001 Alternative Support

: As a POS-specialized product, technical downloads (such as MiniDrivers, OPOS, and JPOS drivers) are often hosted on the CognitiveTPG Support Portal A798 / A798II Installation Steps

Ensure both power and USB/Serial cables are securely connected to the computer. Download the HP Windows Receipt Printer Driver Extract the contents and run the file as an administrator.

Select the correct processor architecture (32-bit or 64-bit) during the installation prompt. 2. Device Specifications A798-C80D-HP00

model features several specialized components for high-volume retail environments: Print Method : Direct thermal printing at speeds up to 180 mm/sec Resolution : 203 DPI. : Equipped with a JamFree Auto-Cutter using a self-sharpening ceramic rotary blade. Connectivity : Dual interface supporting both Serial (9-pin) USB (PUSB) connections. Paper Compatibility : Uses standard thermal paper rolls with a width of 3.13 inches (80mm) 3. Diagnostic and Status Reports

If the printer is not performing as expected, you can generate an internal report to verify settings without a computer: Self-Test / Diagnostic Printout Open the receipt cover. Press and hold the Paper Feed While holding the button, close the cover.

The printer will print a diagnostic report showing current firmware, settings, and hardware status. Driver Verification

: In Windows, you can confirm a successful installation by navigating to Devices and Printers , right-clicking the device, and viewing Printer Properties > About to see the active driver version. A798 Downloads - CognitiveTPG Support

The HP A798-C80D-HP00 refers specifically to the HP Serial USB Thermal Receipt Printer Go to product viewer dialog for this item. (also known as the HP PUSB Value Serial/USB Receipt Printer II

). This device is a specialized Point of Sale (POS) printer designed for retail and business environments, featuring a JamFree auto-cutter and thermal printing technology. Core Driver Information hp a798-c80d-hp00 driver

To ensure the printer functions correctly with your POS system or computer, you must install the specific receipt printer drivers. HP provides these through their official support channels, though they are often listed under the broader "HP Dual Serial USB Thermal Receipt Printer" category. Primary Driver Types:

Full Feature Driver: Recommended for most users; includes basic drivers, printing tools, and the HP Printer Assistant.

OPOS Drivers: Essential for retail environments where the printer must interface with specific POS software (e.g., OLE for Retail POS).

Linux/Mac Drivers: Available for non-Windows platforms, typically through the Linux CUPS or dedicated Mac OS X installers. Official Download Resources

HP Customer Support: Access the Software and Driver Downloads page to identify your specific operating system (Windows 10, 8, 7, etc.) and download the compatible version.

CognitiveTPG Support: Since this model is often a rebrand of CognitiveTPG hardware, the A798 Downloads page offers alternative MiniDrivers and configuration utilities specifically for the A798 series.

HP App/123.hp.com: For modern setups, visiting 123.hp.com/setup and entering the model number can help locate the latest full-feature package. Installation Steps

Manual Update: If the printer is connected but not working, open Device Manager, right-click the device under "Printers" or "Other devices," and select Update driver to let Windows search for the best software.

Software Setup (SwSetup): If you downloaded a package from HP, it may extract to C:\SwSetup. Navigate to that folder, find the spXXXXX folder corresponding to the printer, and run the Setup.exe file.

Legacy OS Support: This printer supports older systems including Windows XP, Vista, and Windows 7, which may requires specific "POS for .NET" components for OPOS functionality. Product Specifications Summary HP Dual Serial USB Thermal Receipt Printer

This comprehensive guide provides everything you need to know about the HP A798-C80D-HP00 driver, a critical component for one of HP’s most reliable retail peripherals. What is the HP A798-C80D-HP00?

The HP A798-C80D-HP00 is the technical model identifier for the HP PUSB Value Serial/USB Receipt Printer II. Designed for high-traffic retail and hospitality environments, this thermal receipt printer is known for its 180 mm/sec print speed, self-sharpening ceramic rotary knife, and dual connectivity options (Serial and USB).

Without the correct driver, your Point of Sale (POS) system won't be able to communicate with the hardware, leading to "Printer Not Found" errors or garbled text on receipts. Official Driver Download Options

When searching for the HP A798-C80D-HP00 driver, you have two primary official paths depending on your setup:

HP Official Support: The official software package is hosted on the HP Dual Serial USB Thermal Receipt Printer Support Page.

CognitiveTPG Drivers: Since HP partnered with CognitiveTPG for the A798 series hardware, you can often find the most updated individual installers (including Linux and Mac versions) on the CognitiveTPG A798 Downloads Page. Step-by-Step Installation Guide The HP A798-C80D-HP00 refers to the HP PUSB

To ensure a smooth setup on a Windows-based POS system, follow these steps:

Preparation: Plug in both the power and USB/Serial cables before starting the software installation.

Download the Package: Obtain the HP Windows Receipt Printer Driver.zip or the A798 MiniDriver from the links above.

Extract and Run: Right-click the .zip file, select Extract All, and run the setup.exe file as an administrator. Configuration: When prompted by the installer: Select your processor type (32-bit or 64-bit).

Choose the model HP A799 Partial (this is often the compatible legacy selection for A798 units in modern POS environments).

Verify: Open Control Panel > Devices and Printers, right-click your printer, and select Printer Properties > About to confirm the driver version is active. Common Troubleshooting Tips

Hardware ID Conflicts: If Windows labels the device as "Unknown," you can verify it is truly an A798 by checking the Hardware ID in Device Manager under Properties > Details.

Slow Printing: Thermal printers like the A798 rely on specific baud rates if using the Serial interface. Ensure your POS software settings match the printer's internal configuration.

Paper Jams: The A798-C80D-HP00 features a "JamFree" auto-cutter, but using paper thicker than the supported 2.0-3.4 mil range can still cause issues.

For business owners using platforms like RICS Software or specialized restaurant solutions like Shift4, keeping this specific driver updated is essential for maintaining integrated online ordering and smooth guest experiences. A798 Downloads - CognitiveTPG Support

Here is the driver information for the HP A798-C80D-HP00.

Important Note: "A798-C80D-HP00" is not a standard HP printer or laptop model number. This format is commonly seen as a Monitor ID (Plug and Play ID) or a motherboard/system board part number.

Based on typical HP hardware, here is how to find the correct driver:

Related search suggestions

The HP A798-C80D-HP00 is a specialized high-speed thermal receipt printer designed for Point of Sale (POS) environments. Unlike standard home printers, it uses thermal technology to print on 80mm paper rolls and features a dual interface for connection via both USB and Serial (9-pin) ports. Driver Installation and Support

Drivers for this specific POS model are typically part of a retail system software package rather than a standalone consumer download.

Official Downloads: You should check the HP Software and Driver Downloads portal by entering the model number "A798" to find the latest firmware and utility updates. Part 5: macOS Installation Apple’s AirPrint often works

Retail System Integration: Because it is often sold as part of a larger retail setup, drivers may also be included in the HP Retail Point of Sale (RP) system drivers, such as for the HP RP2 or RP5810 series.

Plug-and-Play: On modern Windows systems, the USB interface may automatically recognize the device as a "USB Printing Support" or "Generic/Text Only" printer, though official HP drivers are required for advanced features like automatic paper cutting. Key Specifications Device Type: Thermal Receipt POS Printer.

Connectivity: Dual Interface with USB and 9-pin Serial ports. Format: Compatible with standard 80mm thermal paper rolls.

Core Function: Designed for high-traffic retail environments, capable of rapid receipt generation without the need for ink or toner. Troubleshooting Connectivity

If the printer is not recognized after installing the driver:

Check the Port: Ensure the connection matches the driver configuration (e.g., if using Serial, verify the COM port settings in Device Manager).

Power Supply: This unit requires an external power adapter; several used listings note the importance of having the correct matching power cord for functionality.

Identify Model Details: The exact product and serial numbers for further support can be found on a label located on the bottom of the printer or behind the paper access door. Update the firmware on an HP printer | HP® Support

Review of the Driver Availability

  • Availability: ⭐⭐⭐⭐☆ (Good, but hidden)
  • Installation Ease: ⭐⭐☆☆☆ (Confusing due to naming)
  • Performance: The driver itself is standard; once installed, it enables hardware acceleration and proper resolution.

Part 5: macOS Installation

Apple’s AirPrint often works without extra drivers, but scanning and advanced features require HP’s driver.

  1. Download HP Easy Start from support.hp.com.
  2. Run the .dmg file and drag HP Easy Start to Applications.
  3. Launch the tool – it will detect the A798-C80D-HP00 identifier over USB or network.
  4. Follow the prompts to install the HP Printer Software Suite.

If macOS complains about an "unverified developer," go to System Settings > Privacy & Security and click Allow next to HP’s software.

Where to get the driver

  • Primary source: HP’s official Support website — search by the full product model (not only the A798 string).
  • Alternate sources: the motherboard or component manufacturer’s site (Intel, Realtek, Broadcom, etc.) if Hardware IDs indicate such a vendor.
  • Avoid untrusted “driver download” sites; prefer OEM or well-known vendor pages.

How to download and install

  1. On the HP support site, enter your full product model or use automatic product detection.
  2. Choose the correct OS and architecture (Windows 10/11, 64-bit vs 32-bit).
  3. Download the listed driver package (chipset, network, audio, graphics — depending on which device this ID maps to).
  4. Run the installer and reboot if prompted.
  5. If no installer is available, download the driver files, open Device Manager, right-click the device → Update driver → Browse my computer → Let me pick → Have Disk, and point to the driver .inf file.

Which HP Models Use This Driver ID?

Based on driver signature catalogs and user reports, the A798-C80D-HP00 ID has been linked to:

  • HP Deskjet 2130 series
  • HP Envy 4520 series (early revisions)
  • HP OfficeJet 3830 series
  • HP LaserJet M109-M112 series (some regional variants)
  • HP ScanJet Pro 2500 f1

If your device’s label matches any of the above, the driver solution is the same.

Method 2: Windows Device Manager (The "Unknown Device" Fix)

If you cannot find a download link via the browser, let Windows try to find it automatically. This is particularly effective for printer terminals.

  1. Right-click the Start button and select Device Manager.
  2. Look for your device. It might be listed under "Other devices" with a yellow warning triangle.
  3. Right-click the device and select Update driver.
  4. Choose Search automatically for drivers. Windows will query its database and, if available, install the generic HP driver that supports the A798-C80D-HP00 hardware.

Part 7: Linux and Chrome OS Options

Open-source drivers for the HP A798-C80D-HP00 are available via HPLIP (HP Linux Imaging and Printing).

  1. Install HPLIP: sudo apt install hplip (on Ubuntu/Debian).
  2. Run hp-setup in terminal.
  3. The tool auto-detects the USB device ID (including A798-C80D).
  4. Select the recommended driver (usually "hp" or "foo2hp").

For Chrome OS, HP’s printing system works through Google Cloud Print (legacy) or native CUPS. Plug in the printer; Chrome OS will identify the A798 string and suggest a driver from the PPD database.