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OneAccess One100 Installation Manual

Introduction

Congratulations on purchasing the OneAccess One100, a state-of-the-art access control system designed to provide secure and efficient management of access to your premises. This installation manual will guide you through the process of installing and configuring the OneAccess One100 system.

System Components

The OneAccess One100 system consists of the following components:

• OneAccess One100 controller
• Reader modules (optional)
• Doors and gates (optional)
• Power supply unit (PSU)
• Cables and connectors

Pre-Installation Checklist

Before proceeding with the installation, ensure that: oneaccess+one100+installation+manual+oneaccess+work

1. You have received all the necessary components and accessories.
2. The installation site is free from any obstructions or hazards.
3. You have a basic understanding of electrical and networking concepts.

Installation Steps

Part 6: The Future – OneAccess One100 Under HPE

Now that OneAccess is part of HPE’s Aruba networking division, the installation manual is being migrated to the Aruba Support Portal (ASP). However, legacy OneAccess documentation remains fragmented.

To make your One100 work long-term:

• Register your device on ASP using the original serial number (starts with “OA”).
• Download the latest firmware (v6.2.3 as of this writing) – it fixes a critical memory leak in the LTE stack.
• Join the HPE OneAccess community forum; the manual is updated there quarterly.

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Making SD-WAN Work (Zero-Touch Provisioning)

The One100 supports ZTP (Zero-Touch Provisioning). The manual’s ZTP section is technically correct but misses real-world nuance.

To make ZTP work:

1. Ensure the WAN port gets DHCP with option 43 or option 60 pointing to your SD-WAN orchestrator.
2. The One100 must reach provisioning.oneaccess.com or your private server over HTTPS.
3. Factory reset: hold the Reset button (pinhole on rear) for 10 seconds until the SYS LED blinks red.

Why ZTP fails often:

• Corporate firewalls block outbound HTTPS to unknown domains.
• DHCP option 43 is misconfigured (needs to be a TLV string, not just an IP).
• The One100 is running very old firmware that does not support modern TLS certificates.

Workaround: Manually load a bootstrap config via USB stick (format FAT32, file named bootstrap.cfg). This method is not in the basic manual but works universally.

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General Steps for Installation and Setup

1. Pre-Installation Planning:

   • Read the Manual: Start by thoroughly reading the official installation manual provided with your OneAccess+One100 system. This manual should contain specific instructions, safety precautions, and detailed technical specifications.
   • System Requirements: Ensure you have all the necessary components and that they are compatible with each other.
   • Site Survey: Conduct a site survey to determine the best placement for your access control devices, including readers, controllers, and any networking equipment.

2. Hardware Installation:

   • Mounting Devices: Physically install all devices according to the manufacturer's instructions. This includes mounting readers, installing controllers (like the One100), and laying down any necessary cabling.
   • Wiring: Ensure all wiring is completed as per the specified standards and the installation manual. This includes both power and data lines.

3. Software Configuration:

   • Software Installation: Install any required software on your computer or server. This could involve setting up a control panel application or a database to manage access levels and user credentials.
   • System Setup: Configure the system settings according to your needs. This includes setting up user roles, access levels, and any schedules that might apply.

4. Networking:

   • IP Configuration: If your system requires network connectivity, configure IP settings for all networked devices. Ensure they can communicate with each other and with the central control software.
   • Testing Connectivity: Verify that all devices are recognized by the system and can communicate as expected.

5. User Enrollment and Management:

   • Enroll Users: Begin enrolling users into the system. This typically involves presenting a credential (like a card or fob) to a reader and associating it with a specific user in the software.
   • Configure Access Levels: Define and assign access levels to users or groups based on your organizational needs.

6. Testing:

   • Functional Testing: Test the system to ensure that all components are functioning as expected. Verify that users can gain access to authorized areas and are denied access to areas they should not enter.

7. Maintenance and Monitoring:

   • Regular Updates: Keep your system software and firmware up to date.
   • Monitoring: Regularly monitor the system for any issues or attempts at unauthorized access.

Chapter 5: Connecting to the WAN – Making the Router Work Online

A router is useless without WAN connectivity. The OneAccess ONE100 installation manual emphasizes proper WAN interface configuration. Follow this based on your ISP handoff:

OneAccess Work – Platform Experience

OneAccess Work is the cloud-based management platform for these devices.

• Deployment: Works with One100 after installing the OneAccess Work Agent (manual steps included in the software guide, not the hardware manual).
• Pros:
  • Zero-touch provisioning (ZTP) possible if device is pre-registered.
  • Centralized config, firmware upgrades, monitoring.
• Cons:
  • Manual needs to clearly separate hardware installation from OneAccess Work onboarding. Many users report confusion because the hardware manual ends before explaining how to connect the device to the cloud.
  • Requires out-of-band internet (WAN or 4G) to reach Work platform.

Integration score: ⭐⭐⭐⭐ (Powerful once set up; documentation lacks handoff between manual and software.)

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