Rakez 360 Login |top| May 2026

The RAKEZ Portal 360 (also known as Portal360) is the official digital service platform for clients of the Ras Al Khaimah Economic Zone (RAKEZ). It provides 24/7 access for managing company licenses, residence visas, and various other service requests. Login and Access

Login Page: You can access the official login page at the RAKEZ E-Portal.

Credentials: To log in, you need a registered username and password. If you are not yet registered, you must follow a specific manual process:

Download the Form: Obtain the "Undertaking Letter for Credentials Form" from the RAKEZ website. rakez 360 login

Authorize: The form must be signed by the company manager or shareholder and stamped with the official company stamp.

Submit: Email the scanned, stamped form to customerservice@rakez.com to receive your login details. Key Services Available

The portal is designed for "deep" administrative management of your business in the UAE, including: Portal360 - RAKEZ The RAKEZ Portal 360 (also known as Portal360)

C. Intelligent Dashboard After Login

“At a glance” alerts: license expiry, pending visas, outstanding payments
Recent activity (who logged in, what was changed — security log)
Quick actions (renew license, pay fees, apply for visa)

2. Smart Application Drafts

Auto-saves any incomplete service applications (e.g., new visa, trade name change).
Resumes exactly where the user left off, without re-entering data.

Benefits of Using RAKEZ 360

Save Time: Eliminate the need for multiple physical visits to service centers.
Reduce Costs: Lower overheads by handling tasks digitally.
Stay Compliant: Track deadlines and receive timely reminders for renewals and filings.
Transparency: Monitor application status in real-time and access a centralized dashboard.

Security Best Practices for Your RAKEZ 360 Account

Because your login credentials grant access to immigration and financial data, security is paramount. Follow these protocols:

Never share your password: Even with your PRO (Public Relations Officer). Grant them a secondary user role instead.
Beware of phishing emails: RAKEZ will never ask you to confirm your password via email. Delete any email that asks you to "Verify your RAKEZ 360 login" via a third-party link.
Log out manually: Do not just close the browser tab, especially on shared office computers or co-working spaces. Click the "Logout" button in the top right corner of the dashboard.
Update recovery details: Ensure your secondary email and phone number are current so you can reset the password if you are locked out.

If You Are Locked Out or Need Support

Use portal "Forgot Password" or "Account Recovery" flow.
Contact official support: provide registered email, account reference, and screenshots (avoid sharing passwords).
For urgent access, admins can reset account or escalate to RAKEZ technical support.

First-Time Setup: Activating Your Rakez 360 Account

If you’ve just incorporated your company, your Rakez 360 account is not yet active. Follow these steps for a successful activation:

Locate the Activation Email – Search your inbox (and spam) for an email from noreply@rakez.com or similar RAKEZ domain. The subject line will read “Welcome to Rakez 360 – Activate Your Account.”
Click the Unique Link – This link expires within 7–14 days. If expired, request a new one via customer support.
Create Your Password – Choose a strong password (minimum 8 characters, including uppercase, lowercase, number, and special character).
Set Security Questions – You may be prompted to set recovery questions for password resets.
Register Your MFA Device – Verify your mobile number by entering the code sent via SMS.

Once activated, share login credentials with no one. Each user should have their own unique login for audit trail purposes. “At a glance” alerts: license expiry, pending visas,

For Administrators (IT / Helpdesk)

Check authentication logs for failed login attempts and lockout causes.
Verify user account status in IAM (activated, verified email).
Reset passwords or force password reset on next login if compromised.
Ensure OTP/SMS gateway and email delivery systems are operational.
Review browser and server-side session timeout settings and update TLS/SSL certs.

What to Do If You Forget Your Rakez 360 Password?

Forgetting credentials is common, especially for business owners juggling multiple portals. Here is the recovery flow:

On the Rakez 360 login page, click “Forgot Password?”
Enter your registered email address.
Check your inbox for a password reset link (valid for 1 hour).
Create a new password.
Log in again using the new credentials.

If you no longer have access to the registered email: You cannot reset the password independently. Contact RAKEZ’s Relationship Manager or the Customer Happiness Center with your trade license copy and proof of identity (passport/Emirates ID) to request a manual reset. This process may take 24–48 hours.