Sihot Pms Check In (2026)

SIHOT PMS Check-In Reminder

Hello team — quick SIHOT check-in:

Please log into SIHOT by 09:00 and verify your front-desk workstation status.
Confirm today’s arrivals, departures, and no-shows are accurate.
Update room statuses (clean/dirty/inspected) and assign any outstanding turn-downs.
Review VIP notes, special requests, and allergy flags for arriving guests.
Post any rate or reservation changes and confirm that guaranteed reservations are settled.
Run a night audit preview report at 20:30 and flag discrepancies to Ops Lead.
If you encounter sync, profile, or billing issues, escalate immediately via the IT ticketing system and notify the manager on duty.

Thanks — please reply here when checks are complete.

Would you like this adapted for guests, for a mobile push notification, or translated into another language?

The most common way to check in a guest is through the Arrivals tab or the Control Center.

Locate Reservation: Access the Arrivals tab and use the search listbox to find the guest.

Execute Check-In: Highlight the guest’s name and select Check-in from the function pane.

Validation: SIHOT runs background validation to ensure required profile fields (such as identity details for electronic invoicing) are complete.

Post-Check-In Status: Upon successful completion, the guest status changes to "In House" and the room status is updated. 2. Digital & Flexible Check-In Options

SIHOT supports modern hospitality trends by offering several automated and guest-facing check-in methods.

WebPreCheckIn: Guests can complete preliminary check-in details online via SIHOT.Go!. Staff see a specific icon in the arrival summary indicating this is ready, though a final manual "Check-in" action in the PMS is often required to finalize the process.

Check-In Terminals: SIHOT can interface with self-service kiosks, allowing guests to check themselves in without front-desk assistance.

Mobile Check-In: Through mobile interfaces, staff can perform check-ins from anywhere in the property, increasing efficiency. 3. Specialized Workflows Check-in - SIHOT.Flex V 9.0.0.1046 sihot pms check in

The Ultimate Guide to SIHOT.PMS Check-In: Elevating the Guest Arrival Experience

In the modern hospitality landscape, the check-in process is the "first impression" that defines a guest's entire stay.

provides a versatile, modular property management system designed to streamline this critical touchpoint through automation and multiple digital channels. Comprehensive Check-In Methods

SIHOT offers three primary ways to handle arrivals, catering to both traditional service and the growing demand for contactless options: Front Desk Check-In: Staff can process arrivals directly through the SIHOT.Flex interface. Key features include: Automatic Room Allocation:

If no room was assigned, the system selects one automatically. Upselling Prompts:

Receptionists are prompted with smart offers (e.g., room upgrades or breakfast packages) to boost revenue during the check-in flow. Integrated Key Encoding:

A dialog box for programming physical key cards appears automatically at the end of the process. SIHOT.KIOSK (Self-Service):

A terminal-based solution that allows guests to bypass the front desk. Data Capture: Features an

ID reader for immediate, automatic transfer of passport or ID data into the system. Secure Access:

Guests can use booking confirmations, GDS codes, or QR codes to identify themselves and encode their own key cards. Mobile & Remote Check-In (SIHOT.GO!): WebPreCheckIn:

Guests receive a link or use the app to complete registration and payments in transit. Digital Keys: SIHOT PMS Check-In Reminder Hello team — quick

Integrated mobile keys allow guests to unlock doors directly via their smartphone, removing the need for physical cards. Key Features & Operational Benefits

Integrating these check-in tools into your daily operations offers significant advantages for both staff and guests: Check-in - SIHOT.Flex V 9.0.0.1046

Check-in. ... Ø Call up the reservation in the tab Arrivals. Ø Highlight the guest in the listbox (search results). Ø Click Check- WebPreCheckIn - SIHOT.Flex V 9.0.0.1046

The SIHOT PMS check-in system is a modular suite designed to streamline front-desk operations through automation and flexible guest-facing options. It supports traditional front-desk manual entries, self-service kiosks, and fully digital online check-ins to reduce wait times and enhance data accuracy. Core Check-In Methods

SIHOT provides multiple pathways to check in guests, ranging from standard manual procedures to contactless digital journeys:

Manual Front Desk Check-In: Staff can execute a check-in by calling up a reservation in the Arrivals tab, highlighting the guest, and clicking Check-In in the function pane.

WebPreCheckIn: Using the SIHOT.Go! module, guests can complete their registration details online before arriving. Staff will see a specific "WebPreCheckIn" icon in the arrival summary to identify these guests.

SIHOT.KIOSK: A self-service terminal where guests use booking confirmation details, QR codes, or GDS numbers to register. It includes an AdriaScan ID reader to automatically transfer passport data into the PMS.

Group Check-In: A dedicated function allows for the simultaneous check-in of multiple reservations, which is particularly useful for tour groups or corporate events. Key Features & Functionalities

SIHOT – Your Modular All-in-One Property Management System

Step 7: Welcome Amenity & Upselling

Post-check-in, but before the guest leaves the desk, you have a 15-second window to upsell. Please log into SIHOT by 09:00 and verify

Open the guest’s in-house folio.
Use the Quick Post function (Ctrl+F2 in Green Screen, or the "Post" button in GUI).
Offer: "Would you like to add the breakfast buffet for €18 per day?" Click Post immediately.

Conclusion: The Strategic Advantage of Mastering Sihot PMS Check-In

The humble check-in is no longer a transactional necessity; it is a strategic differentiator. By fully understanding and optimizing the sihot pms check in process, hoteliers can:

Increase ADR by upselling during the check-in workflow.
Boost guest satisfaction scores (GSS) by eliminating wait times.
Reduce staff burnout through automation and intuitive design.
Enable data-driven decisions via real-time occupancy and payment insights.

Whether you are a boutique hotel with 20 rooms or a 1,000-key convention center, Sihot’s flexible, real-time architecture transforms check-in from a bottleneck into a launchpad for an exceptional stay.

Action Item for Today: Log into your Sihot training environment. Practice the Auto-Assign function and the F2 shortcut. Then, review your last 10 check-ins using the Duration Report. You will likely find 20–30 seconds of wasted clicks that can be eliminated by tomorrow morning.

The ultimate goal of sihot pms check in is not just to get guests to their rooms – it is to make every guest feel that they have already arrived at a place that cares about their time and comfort. Master the system, and you master the moment.

Advanced Features and Integrations

Part 4: Advanced Scenarios – Complex "sihot pms check in" Cases

Phase 1: Pre-Arrival Preparation (Do this before the guest arrives)

Do not wait for the guest to stand at the desk to do the heavy lifting.

Open the Arrivals List: Navigate to Reservations > Arrivals.
Filter: Select today’s date.
Room Assignment: For guests who booked a specific category, pre-assign rooms. Drag and drop reservations onto specific room numbers in the Room Manager view.
Credit Card Check: Look for the Red/Green light icon next to the reservation. Green means a valid virtual card (OTA) or credit card is on file. Red means you need to swipe the card upon arrival.

4. Room Assignment

If a specific room number was not assigned during the booking phase, the agent selects a room during this step.

Room Manager: SIHOT features a graphical room manager that displays rooms by status (Clean, Dirty, Inspected).
Interactive Allocation: The agent can drag and drop a reservation onto a specific room on the map.
Room Moves: If the guest requests a change, SIHOT allows for easy "Room Swaps" or "Moves" without canceling the reservation.

Part 1: Why the Sihot PMS Check-In Stands Out

Before diving into the "how," it is crucial to understand the "why." Traditional PMS check-ins often involve disconnected systems: a channel manager for bookings, a separate ID scanner, a payment terminal, and a key card encoder. Sihot, however, operates on a single database logic.

Phase 2: The Face-to-Face Check-In (The "Sihot Flow")

When the guest arrives, follow this 60-second workflow:

Step 1: Locate the Reservation

Scan a printed confirmation or search by name using the Quick Search bar (top left).
Pro tip: Use the guest's last name + the first 2 letters of the first name for the fastest search.

Step 2: Verify Identity & Details

Open the reservation profile. Verify the guest’s name against their passport/ID.
Check the Rate Code (e.g., BAR, NONREF, CORP). This tells you if breakfast is included or if the stay is non-refundable.

Step 3: The Financial Wall (PCI Compliance)

Crucial Step: Do not store CVV codes. Use the Payment Tab.
Click "Add Payment" .
Swipe the chip card using the integrated terminal (Sihot usually auto-fills the masked number).
Select the correct Payment Type (VISA, MC, Amex, Cash).

Step 4: Document Printing & Signature

Click the "Print Folio" icon (Printer symbol) to generate the registration card.
Have the guest sign the registration card.
Click "Confirm Arrival" (The big green button at the bottom of the reservation screen). This action changes the room status from "Vacant" to "Occupied."

Step 5: Key & Welcome

Encode the key card (Sihot usually integrates directly, so you click "Make Keys" and swipe the blank card).
Hand over the key with the Wi-Fi code (if not printed on the folio).